1. Who We Are
IAM Tech is an IT solutions provider based in Metro Manila, Philippines. We build custom apps, dashboards, automations, integrations, websites, maintenance workflows, and support services for businesses.
For privacy-related questions, requests, or concerns, contact us at kiko@iamtech.ph.
2. Information We Collect
Depending on how you interact with the website, we may collect:
- Contact details: name, business email, company information, and preferred call time.
- Project details: company size, package fit, project level, workflow needs, tools involved, bottlenecks, integrations, reporting needs, timelines, and messages you submit.
- Newsletter details: first name, last name, and email address if you choose to sign up.
- Communication records: emails, replies, consultation notes, and support-related correspondence.
- Technical information: basic website logs, device/browser information, IP address, pages visited, and similar diagnostic data that may be collected by hosting or security services.
- Local preferences: limited browser storage such as site theme preferences, if enabled by your browser.
Please avoid submitting sensitive personal information unless it is necessary for your inquiry or project.
3. How We Use Information
We use personal information for legitimate business and service purposes, including to:
- respond to inquiries, quote requests, and project briefs;
- assess project fit, scope, timeline, and technical requirements;
- schedule consultations and follow up on potential work;
- prepare proposals, estimates, project plans, and support recommendations;
- deliver, maintain, improve, and support IAM Tech services;
- send requested newsletters or practical technology insights;
- protect the website, prevent misuse, and troubleshoot technical issues;
- comply with applicable laws, regulations, and lawful requests.
4. Legal Basis and Consent
We process personal information when you voluntarily submit it, when processing is necessary to respond to your inquiry or prepare for a possible service engagement, when we have a legitimate business interest in improving and securing our services, or when required by law.
Where consent is required, you may withdraw consent by contacting us. Withdrawal may affect our ability to respond to requests, continue communications, or provide requested services.
5. Sharing and Third-Party Services
We do not sell personal information. We may share or process information with trusted service providers and tools that help operate the website and business, such as hosting providers, email systems, Google Apps Script or Google Sheets for form handling, security tools, and communication platforms.
These providers may process information in the Philippines or other countries depending on their infrastructure. We take reasonable steps to work with providers that apply appropriate safeguards.
6. Retention
We keep personal information only for as long as reasonably needed for the purpose it was collected, including inquiry response, project scoping, service delivery, support, legal compliance, dispute resolution, and business recordkeeping.
If a project does not proceed, inquiry records are periodically reviewed and may be deleted or anonymized when no longer needed.
7. Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, misuse, disclosure, alteration, or loss. No website, email system, or internet transmission is completely secure, so we encourage you to share only information necessary for your inquiry.
8. Your Privacy Rights
Subject to applicable law, including the Philippine Data Privacy Act of 2012, you may have the right to be informed, access your personal information, request correction, object to processing, request deletion or blocking, withdraw consent, request data portability when applicable, and file a complaint with the National Privacy Commission.
To exercise these rights, email kiko@iamtech.ph with a clear description of your request. We may need to verify your identity before acting on the request.
9. Cookies and Local Storage
The website may use basic browser storage for preferences and functionality. Hosting providers or embedded third-party tools may also use logs or similar technologies for security, diagnostics, and performance. You can control cookies and local storage through your browser settings.
10. Children's Privacy
IAM Tech services are intended for business users and are not directed to children. We do not knowingly collect personal information from children through this website.
11. Changes to This Policy
We may update this Privacy Policy when our services, website, legal obligations, or data handling practices change. The updated version will be posted on this page with a revised date.
12. Contact
For privacy questions, requests, or complaints, contact IAM Tech at kiko@iamtech.ph.